VeganEssentials is an online store with our warehouse and office located in Waukesha, Wisconsin. We have been in business since early 1997, and are currently the USA's longest-operating cruelty-free retailer, filling the needs of vegans worldwide for over 20 years. We're vegan owned and operated and specialize in only offering the highest quality animal-free and cruelty-free products - our mission is to offer unparalleled service and selection all in one location, making us a one-stop shopping destination for all things vegan. And, unlike ordering from the “big guys” online, when you shop with us, you keep your money in the vegan community – no more worrying about what percentage of your order is going to subsidize things you don’t believe in, as all orders placed with us will help support further growth to only offer more vegan items and nothing else. How many places can you shop online that you can feel comfortable knowing will only use your money to support veganism further? Not many, but with us, that will always be the situation, as has been for over 20 years now since we first began. If it’s not vegan-friendly, we won’t offer it, period - that's our guarantee to you, as if it doesn't meet our personal vegan ethics, you won't find it in our store. So, no needing to worry about checking labels and ingredient lists on the items we sell to scrutinize for hidden animal ingredients, because there aren't any - we've done the work for you, so you can shop in confidence that as a vegan, you'll be able to trust the items we offer. Founded by Courtney and Sue Ernster in 1997, our original product selection was originally only available by mail order through printed catalogs, but over the years we have evolved to be internet-based for showcasing our product selection in order to reduce paper waste and make shopping as fast and easy as possible. We've grown to a staff of 8 to serve the vegan community by offering the largest selection of cruelty-free items in one location while making your shopping experience pleasant and convenient. Every product that leaves our store is a vote in favor of supporting cruelty-free options to make for a kinder planet! We’re a small business, but we’re fast and efficient. We work around the clock to get orders out as quickly as we can, because we know that nobody likes waiting too long to get what they’ve ordered, so we do our best to ship every order as quickly as possible. Our small size also allows us to give much more personal and individualized service than many other retailers, so that where other stores may be tough to get a reply from whenever you have a question, we pride ourselves on making sure to help with anything you need as quickly as possible! All of the 1500+ vegan items you’ll find on our website are stocked here at our location so that we can get things out to you as quickly as possible, in one box, just the way you’d like! While we no longer have a retail storefront, if you are local to the Waukesha area or happen to be passing through, you can also place orders online to pick up at our warehouse in order to save on shipping costs (please see our FAQ section for details). If you would like to stop by to pick up an order you have placed online or if you need to try on or see an item before buying, please call ahead and we will be glad to assist. Our local number is 262-574-7761, and we are able to accommodate pick-ups or trying on items between Monday and Friday by appointment (Monday - Thursday from 9 to 6, Friday from 9 to 3. Simply order online, call your order in to our toll-free line at 1-866-88-VEGAN, or mail us a list of what you need and we'll work to get you the products you'd like wherever in the world you’re located!